Privacy Policy at BitStarz Casino

At BitStarz Casino, protecting your personal information is our top priority. We value your trust and are committed to ensuring your privacy. This Privacy Policy explains how we collect, use, and protect your data, ensuring you have full control over your personal information while enjoying our platform.

Information We Collect at BitStarz Casino

To provide a smooth and secure gaming experience, BitStarz Casino collects specific types of data during your interactions with our platform. Transparency is key, and we want you to understand the information we gather and how it’s used.

Personal Data

Your personal data helps us tailor your gaming experience and improve communication.

• Account Registration: When signing up, we collect details such as your full name, email address, and contact preferences. Financial details may also be required for transactions processed through third-party payment providers; however, BitStarz Casino does not handle these transactions directly.
• Voluntary Information: You may choose to provide additional details through customer support, surveys, or interactions with our blog. This helps us refine our services and enhance your experience.
• Device Information: We collect data such as IP addresses, geolocation, and unique device identifiers to enhance security and optimize platform performance.

Non-Personal Data

We also collect non-personal data to improve platform functionality and user experience.

• Usage Data: This includes browser type, language preferences, and time spent on different sections of our website.
• Activity Logs: We track platform interactions and gaming activities to understand user preferences and enhance our features.

Why We Use Your Information

The data we collect is used for the following purposes:

• Personalizing and optimizing your gaming experience,
• Managing your account and providing customer support,
• Analyzing trends to enhance our services,
• Notifying you about new features and promotions,
• Detecting and preventing fraudulent activities,
• Complying with legal and regulatory obligations.

Data Retention and Access at BitStarz Casino

We believe in giving you control over your personal data. You can request to update or delete your information at any time by contacting us via email. However, some transaction records may be retained to comply with legal requirements.

For immediate assistance, our live chat support is available on our website.

Your Privacy Rights

As a BitStarz Casino player, you have the following rights regarding your personal data:

1. Access Your Data: Request a copy of the personal information we hold about you.
2. Update Information: Modify or correct your personal details as needed.
3. Request Deletion: In certain cases, you may ask us to delete your data.
4. Withdraw Consent: If we process your data based on consent, you have the right to withdraw it at any time.

To exercise any of these rights, please contact us via email. We aim to process requests promptly while ensuring compliance with legal data retention obligations.

Security Measures at BitStarz Casino

BitStarz Casino employs advanced security measures to protect your personal information from unauthorized access. We use encryption, firewalls, and regular security audits to safeguard your data. Our commitment to privacy ensures that your information is handled responsibly and securely, following industry best practices.